Returns & Exchanges

At Australian. Affordable., we want you to love your home decor, which is why we offer a straightforward 30-day return policy for all our local customers. If your purchase isn't quite right for your space, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Secure Packaging

  Carefully pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Postal Return

  Affix the provided shipping label to your parcel and drop it off at any Australia Post location or designated courier collection point.

• 4.
  Quality Inspection & Refund

  Once our warehouse team inspects the returned items, your refund or store credit will be processed within 5 to 7 business days.